Vodacom new 3D activation services sucks!!

I took out 2 contract Vodacom tabs at Game last week. When I arrived at the cellphone counter I was told that as a Vodacom customer I would get an immediate response, but shortly after I was told that the system says I am a 3D customer (I have no idea what this even means). So while I was standing there some guys from Vodacom happened to also be at the counter but instead of talking to me they just spoke to the people assisting. In the end I gathered that this was a new system and that it was installed without giving training to the assistants at the cellphone counter who needs to work with it. This was Tuesday, 15 March; I eventually ended up getting the tablets on Friday, 18 March. <br> Tablets are until now not connected to the network. I called the activation dept yesterday(21 March), it was closed and today it was closed today due to unforeseen circumstances!!! Called Game today and again it was the 3D system causing the delay . I cant blame the Game staff as they are very helpful, but since when do you use a system if all staff have not yet been trained and since when do you implement a system without testing it properly!! Poor planning and the worst service ever!!!