Vodacom never returned my 3 ****les booked in for repairs

<p>I booked my ****les (3) in for repair on 4 April 2016 (yes one year ago) till date I have recieved no communication back from them...A few months ago I went into store to follow up on repairs and they said they will call me...still no call...on the 4 April 2017 I went into store again to follow up...after standing in a que, all they did was write a number down on my orginal documentation for Vodacom repair centre. I phoned the call centre and they checked there system and said that it shows it is in the Branch I booked it in at (Vodacom Cape Gate) and said they cant help and I need to go back there. I again stood in a que and then the Manager Ulrich helped me this time...took down the job numbers and said would call me in 24hrs...no call to date. on the 5th April I logged a call with Vodacom customer care explaining the issue...they said that it will take 24hrs for me to get a responce. The following day I got a sms asking if issue was resolved and if not to sms "NO" back. I did sms "NO" back. I got a sms saying it will take 24hrs to get a response. The 24hrs has passed again and still no answer.</p> <p> </p> <p>I tried resolving this with all the option that Vodacom has given to me. Non of these options work as it is suprising how no one in a telephone company can just return a call.</p> <p> </p> <p>Thanks</p>