1 reviews | Active since Mar 2019
VODACOM - NEVER OPEN AN ACCOUNT WITH THEM!
The words to express how i feel about Vodacom at this stage cannot be uttered!!!! In Feb 2019 I received a call from a Vodacom agent that i have a account in arrears when i asked about the number and stated that i am not aware of this account the agent said that he then cannot give me any details in regards to the account. After this i phoned Vodacom and they said again that i have an account and that i need to log a dispute with their ***** department. Now......This dispute was logged by me in Feb 2019 and we are now almost in April and STILL no feedback from their side... I am being harassed by automated calls every single day and countless times during the day to the extend that i have now blocked the calls. I had a Vodacom account more that 2 years ago that i cancelled but now all of a sudden there is some dispute about an account. The level of my anger and frustration is beyond explanation to the point where i have thought about getting my advocate involved to get them to do something on their side and stop harassing me!
NEVER EVER IN YOU LIFE GET A VODACOM ACCOUNT EVER!!!!!!!! YOU WILL REGRET YOUR ACCOUNT UNTIL THE END OF DAYS AND IM SURE EVEN AFTER THAT THEY WILL BE CALLING ABOUT SOME ACCOUNT OR SOMETHING THEY DREAM OUT THAT IS STILL NOT SETTLED.
WORST SERVICE PROVIDER THERE IS!!!
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted.
Regards
Vodacom Consumer Website Team