JvdW
Janine van der Walt

1 reviews | Active since Dec 2020

05 Dec 2020, 11:04

VODACOM, NEVER! HORRID SERVICE, HORRID COVERAGE, HORRID EXPERIENCE!!!

Don't ever use any services from this company. U will b doing yourself a disservice. I recently cancelled my 3G contract which contains my primary business mail @vodamail, and not knowing that the mail address would be deleted as well. I have made over 3 hours of calls to customer care and visited a vodashop twice, but it seems more likely to achieve cold fusion and world peace before getting my mail box back. My business is suffering and in these tough economic times, this is the last thing I need. NEVER USE VODAMAIL! NEVER USE VODACOM!

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2020, 14:55
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team