Vodacom Never for the Client Always passing the buck

I wrote a review about 2 to 3 weeks ago on my contract that is supposed to be suspended and Vodacom billing me.

Their website team were kind enough mail back to say Rudzani Lithole would contact me in relation to the issue.

No call or email has been received and I now sit with a bill that's at R17284.

Vodacom does not care nor do they have any inclination of customer resolution or over 20 years of being a customer.

There is absolutely no help or anyone willing to say we messed up and are billing you in error. I asked information on downgrading my contract once the arrears has been cleared no response. I am sorry to say but Vodacom is all about helping the rich and the man on the street does not matter.