T
Tyron
1 reviews | Active since Jun 2026
03 Dec 2020, 15:30
Vodacom never fails to provide ****py service!
It seems the only way to get something done with Vodacom Fibre is to complain on this platform. I have been without connectivity since 1 December and Vodacom cannot resolve the issue. It has been escalated numerous times once again, and as previously, people that promise to call you back to resolve the issue simply never do as they promise. Avoid this company at all costs! It is ridiculously frustrating!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Dec 2020, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
T
Tyron's updateReviewer Update
07 Dec 2020, 19:42No thanks to you Vodacom. I was promised on 3 separate occasions that I would receive feedback, but to no avail. If I hadn't resolved this issue with a Metrofibre technician myself, it would still be in limbo. Thanks for nothing! I will be canceling at the end of the month.
T
Tyron's update07 Dec 2020, 19:42
Reviewer Update
No thanks to you Vodacom. I was promised on 3 separate occasions that I would receive feedback, but to no avail. If I hadn't resolved this issue with a Metrofibre technician myself, it would still be in limbo. Thanks for nothing! I will be canceling at the end of the month.