CG
Craig G
1 reviews | Active since Nov 2018
07 Oct 2022, 09:31
VODACOM, never fails to fail at service delivery!!!!
Here we go AGAIN!!!! Finally after using Hello Peter to get the necessary people on the phone to log a cancellation and them committing to doing it from 1 October. Vodacom have AGAIN failed dismally. What a joke of an organisation this is. @VODACOM: REF*** Migration Quote Reference. And EC-1EJW-1VF2HP...
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Vodacom's replyOfficial
07 Oct 2022, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2022, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CG
Craig G's updateReviewer Update
10 Oct 2022, 10:30Vodacom.... your consultant is further frustrating the matter and has not noted the reference's included for you in my initial review!! Then when the conversation is heated he just puts the phone down because he cannot answer the simple questions I am asking!!! Stop frustrating people, just do what you say you will!!! This is not rocket science!!!!!!!!!
CG
Craig G's update10 Oct 2022, 10:30
Reviewer Update
Vodacom.... your consultant is further frustrating the matter and has not noted the reference's included for you in my initial review!! Then when the conversation is heated he just puts the phone down because he cannot answer the simple questions I am asking!!! Stop frustrating people, just do what you say you will!!! This is not rocket science!!!!!!!!!