SS
Samantha S

1 reviews | Active since Mar 2021

05 Mar 2021, 08:37

Vodacom NEVER EVER AGAIN

Vodacom and debit orders don't worth together. They deducted over R2000.00 for my account and when I try call in the agents drop the call. NEVER have I ever been so annoyed because they said it would be reversed and NOTHING has been done. I don't ever recommend anyone to go over to vodacom because its problem after problem and they just go into your back account and take funds without authorization and the ****** agents either drop the call or promise to call back and that NEVER gets done either.

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Replies (1)
Vodacom
Vodacom's reply05 Mar 2021, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team