VODACOM NEVER DISSAPOINTS WITH BAD SERVICE

Well well. Vodacom never fails to disappoint in their terrible service. The whole of October I complained about the fact that Vodacom never cancelled my mom's data contract. I received emails telling me to pay the amount outstanding first before they cancel the contract. Finally I was contacted by a manager on the 7th of October. Apologizing profusely for the service and the fact that I was unhappy. I was told - and this was confirmed by a message from Vodacom on Hello Peter - that they will credit the outstanding amount on my mom's account and cancel the data contract IMMEDIATELY!! Well, as in true Vodacom fashion, the data contract is still active and WE RECEIVED ANOTHER BILL. Vodacom - you infuriate me and I think it's time to take legal action as I've had enough of emails, phone calls and so called Hello Peter solutions. WE OWE YOU NOTHING for bad service!!!