1 reviews | Active since May 2016
Vodacom - Never any signal!
<p>We are living in a rural farming area in Fawnleas, KwaZulu Natal. We operate an extensive farming operation and</p> <p>use only vodacom cell phones to run our business as our telkom lines were ****** and never replaced. We have had</p> <p>network issues for the past few months on and off and for the last two days we cannot make or receive phonecalls from our vodacom phones. We cannot hear the person on the other phone when the call is vodacom to vodacom. When we receive calls from an MTN customer we can hear one another and have a normal conversation but vodacom to vodacom connects but you cannot hear one another. There are several problems with this, first of all our business is suffering as we cannot contact one another, secondly there is the security issue, we live in a rural area and this makes us vulnerable to farm attacks, as mentioned previously we rely heavily on our cell phones to contact eachother and emergency services. We are not able to comprehend why MTN seems to be having consistently better signal than Vodacom. We have in the region of 100 staff members and the majority use Vodacom cell phones, this means that our business is suffering because of this signal issue that we are experiencing. We have contacted vodacom customer care on several occasions and we are yet to receive a reference number let alone any action. </p>
