LW
Lynette W

1 reviews | Active since Nov 2021

18 Jan 2022, 17:15

Vodacom never again

After my previous review vodacom contact me immediately but unfortunately nithing happen of all the promises. My line are still active and NO refund of my 26 months payment. They listened to the voicerecording and agree that I was mislead by the salesperson and promised that they will pay out my money but 6 weeks later nothing happened. I will not recommend Vodacom for anybody. Its easy to take out a contract but to stop it is impossible

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2022, 19:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team