BW
Byron W
1 reviews | Active since Jun 2019
02 May 2021, 12:16
Vodacom.. Never again
Vodacom will never see me again! Vodacom Fibre cant assist me when i moved to another location even with LTE but i get slapped with a R6000 bill because they are ***********. I have phoned numerous times and complained,begged and pleaded for assistance but no one can help me. The first person keeps transferring your call and eventually the 7th person drops the phone because he or she cant assist you. I have never me any company as *********** and rude to their clients as vodacom fibre!
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Replies (1)Vodacom's replyOfficial
02 May 2021, 14:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2021, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
