RS
Richard S

1 reviews | Active since Nov 2016

01 Mar 2021, 22:20

Vodacom never

Finally managed to cancel my contract but yet they continue to charge. Stay away. Once they have your bank details they charge and then make it impossible.

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2021, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 Mar 2021, 14:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Social Media Team assisted with your query. 

Regards Consumer Website Team

Best regards,