RB
Rita B

1 reviews | Active since Apr 2018

13 Apr 2018, 16:41

Vodacom Network terrible

Never had such bad service in the past years. The last few months we have hardly ANY reception on cellphones or using a data ****le.

When I called 114... first they blamed the problem on the tower we have.... then they blamed the TYPE OF PHONE i had!!! What the heck??? Its not just me but just EVERYONE in SABIE area having this problem!

Come in vodacom.... where does our data go to if we have NO reception ??? We pay for a SERVICE here!!!

0
Replies (2)
Vodacom
Vodacom's reply13 Apr 2018, 16:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 Apr 2018, 12:25
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic

Best regards,