DP
Dan P

1 reviews | Active since May 2016

23 Apr 2020, 15:02

Vodacom Network - Slowest in Town

Very poor network quality. I am getting 300-****bps on my phone on an LTE network. Been like this for a few weeks now. Terrible network quality.

0
Replies (4)
Vodacom
Vodacom's reply23 Apr 2020, 15:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DP
Dan P's update04 May 2020, 11:03
Reviewer Update
You guys keep calling me in the morning around 8:30am when Im in meetings. Please call between1- 2pm.
DP
Dan P's update05 May 2020, 23:53
Reviewer Update
And no call again and ticket closed. No customer service from this company.
DP
Dan P's update18 May 2020, 10:21
Reviewer Update
Why did you close the call with addressing the issue?