JY
Jason Y

1 reviews | Active since Nov 2015

26 Oct 2018, 11:25

Vodacom Network overloaded!

The network in Masons Mill, PMB is overloaded and due to that I cannot make calls or use data. Why do I pay for a contract if Vodacom cannot offer a working solution?

0
Replies (2)
Vodacom
Vodacom's reply26 Oct 2018, 13:45
Official
 Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply02 Nov 2018, 14:07
Official
Good Day,
Kindly note that your query is currently being addressed by the relevant planner who will be contacting you to offer further arrangements.

Regards
Consumer Website Team

Best regards,