Vodacom Network Outages
I was busy on an important call that got dropped no less than 5 times in less than 10m. I reside in Wapadrand (PTA EAST)…my wife was also on a call (also with Vodacom) that was dropped. Vodacom’s network is really pathetic. But wait there’s more…we also really struggle with mobile data in PTA East. We have to switch our phones on and off again to try and get a signal. Is this the best that Vodacom can do? I sincerely regret having renewed my contract with them. Wont make that mistake again!
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Vodacom's replyOfficial
07 Jan 2022, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2022, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team