Vodacom network outages

I am dissatisfied with the unpleasant service provided by Vodacom. I have to report network outages every second if not everymonth and it happens almost every week. I am paying for a service I am not receiving as their network is down most of the time and what's worse is how my business router is with them,making it extremely difficult for me to work from home. I am spending money to get alternative means of staying connected to the internet and all they ever say is they can't do much about it as they need to erect a new network tower in my area and that's from last year already. Instead of fixing the issue I was advised it's best I cancel my contract,they just don't care about their customers if they can give me such an ultimatum. In as much as they are awaiting a 3rd party for the installation of the tower which is understandable,they making their internal problems mine,as a customer. Vodacom used to be the best network that hardly went down even during loadshedding but as of late, loadshedding or not- you guys are always down. It's gotten to a point I wouldn't even recommend them to anyone