Vodacom Network mess

In the past year, Vodacom network service has been **********. Calls keep cutting, sometimes those calls don't even go through. I hardly get my messages and I am literally relying on whatsapp and email to communicate because Vodacom is just cooperating.

Network coverage has been an issue with and without loadshedding and their excuse on loadshedding is disheartening.

Can they tell us what the real issue is because I am loosing out on a lot of opportunities due to their network issues.

I am a paying customer and have an contract with them, but I can even use my minutes because the calls don't go through or if they do, they just cut.