Vodacom network is still not working in Southcrest, Alberton

Vodacom network in South crest, Alberton is still not working properly. I first reported this issue on the 07 December 2022, today is the 29th of December and the issue has not been resolved. My WiFi, Cellphone, complex gate intercom and work 3G and phone are all on Vodacom network. You can imagine my frustration when I cannnot communicate with my loved ones during this Christmas break. I received a call the first time I logged a complaint to say it will take 14 working days to resolve the issue. The waiting period is over and today there is no network at all. The previous call logged (***) has been closed yet the issue is not resolved. I have to drive to a coffee shop to get connection and log this complaint yet again. Totally frustrating especially since all Vodacom connections are on contract, I am paying for something I haven't been able to use for most of December except that one week when I was away in Durban.