JH
John H
1 reviews | Active since Aug 2016
08 Apr 2019, 16:31
Vodacom network is *******
Vodacom signal in Croydon Kempton Park is pathetic and has been so since last week. I phoned Vodacom to complain and after 15 minutes of holding on for a person on the other end of the line I was told I need to be the original account holder of the contract to make a complaint. So now another person must hold for 15 minutes to say exactly what I am saying. That the 3G network in Croydon is very bad. No Vodacom is just pathetic....
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Replies (2)
Vodacom's replyOfficial
09 Apr 2019, 06:34 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2019, 06:34
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Apr 2019, 13:29 Dear John
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply09 Apr 2019, 13:29
Official
Dear John
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team