1 reviews | Active since Oct 2013
Vodacom network goes MIA
I have been a loyal vodacom customer for more than 10 years, despite their data ****************. I stay in Hlabisa ,a rural area in Northern KwaZulu Natal, we of late have been experiencing network absences for as long as 4 days. During those days , i cant access my emails, go on social media, basically i cant access anything that requires the internet, i however can recieve calls of a poor quality at times. I find this unfair and frustrating as when i call the call center , thier agents become fustrated with the bad line , one lady even dropped my call. When i do get through i am not given sensible help. I am not the only person who suffers with vodacom network but the whole area. If this happens again i will change to telkom and enjoy the network i deserve!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
