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thobisile M
1 reviews | Active since Mar 2018
04 Sept 2019, 13:33
VODACOM NETWORK
so disappointed been trying to load AIRTIME, RECEIVE CALLS OR SMS on my cell phone for past two days it does not work if you call the call center only gives useless two options that you cannot use if its not data or their network giving problems then its something else been customer for 13 & next year will port my number to another network
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
04 Sept 2019, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2019, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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thobisile M's updateReviewer Update
04 Sept 2019, 16:48 am very annoyed n ****ed with vodacom service since from 14:00 no response
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thobisile M's update04 Sept 2019, 16:48
Reviewer Update
am very annoyed n ****ed with vodacom service since from 14:00 no response
Vodacom's replyOfficial
09 Sept 2019, 08:43Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Consumer Website Team
Vodacom's reply09 Sept 2019, 08:43
Official
Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Consumer Website Team
