1 reviews | Active since Jan 2015
Vodacom Network Coverage and Fibre Installation
Vodacom Coverage and Vodacom Fibre. After many years (5+ years) of complaining to Vodacom about their poor coverage on our property, we signed up for Vodacom's fibre. Vumatel installed their equipment successfully on 7th May 2018 with Vodacom to supply the router. It is now 28th May (21 days!) and we still do not have a router. Many hours have been spent on the telephone with various representatives from Vodacom and as of this morning, nothing has been resolved, other than receiving reference numbers for the fibre installation and network coverage.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
