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Zweli M
1 reviews | Active since Dec 2019
27 Aug 2020, 10:16
Vodacom Network Coverage
Since January 2020 we have had constant network issues, some days we wake up with no network coverage at all. I’ve been constantly calling to report, have over 20 references and still the issue isn’t solved. From Monday 24 August 2020 till today 27 August 2020 we have no coverage at all. Vodacom doesn’t want to respond to my tweets. In my town we have called and don’t know what to resort to anymore
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Vodacom's replyOfficial
27 Aug 2020, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2020, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Zweli M's updateReviewer Update
29 Aug 2020, 08:29It is with great sadness that nobody has called up to date from that response. Vodacom deserves a 0 rating honestly
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Zweli M's update29 Aug 2020, 08:29
Reviewer Update
It is with great sadness that nobody has called up to date from that response. Vodacom deserves a 0 rating honestly