MM
Martha M
1 reviews | Active since Nov 2020
28 Oct 2021, 02:43
Vodacom network connection sucks
Vodacom network sucks. For the past 2 years I have been calling their call centre complaining about their nonexistent network connection, but nothing has changed. Instead their network connection is getting worse day by day. It seems like they don't care about us being their customers. As long as they rip us off our money by taking our data whilst we don't even have a connection they are fine. Every time I call them they pretend to be fixing whatever problem they have, but honestly they are not doing anything to solve this. Maybe I should consider using better network providers. I think I have been more than patient with this kind of nonsense
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Replies (1)Vodacom's replyOfficial
28 Oct 2021, 06:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2021, 06:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
