Vodacom Network Complaints at Mhlumayo, Ladysmith in KwaZulu Natal Province

Still no answer from Vodacom despite being promised the response or feedback on network complaint at St Marks Mission, Mhlumayo Area in Ladysmith. The date we were promised is 27 November 2018 and we are still struggling with network. It's been over three (3) years now. It's not that we did not have network before, the fact of the matter is that network coverage was fine from the beginning, but things changed in 2015 and I think it's just a minor thing that needs to be fixed if you look at the history of our area with network.