MM
Melusi M
1 reviews | Active since Dec 2015
17 Oct 2018, 22:00
Vodacom Network Complaints at Mhlumayo, Ladysmith in KwaZulu Natal Province
My problem with network problems date back in 2015, but there have been empty promises from Vodacom. We have endured almost 3 years without receiving any positive feedback or courtesy by Vodacom to call a meeting via local leadership either Councillor, Inkosi or Induna just to provide challenges experienced to address the network matter or provide progress report thereof.
However, I once received a call from Vodacom consultant promising that they are attending to the matter, but nothing has happened which makes us to doubt whether this will ever be attended.
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Replies (1)Vodacom's replyOfficial
18 Oct 2018, 06:35Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Oct 2018, 06:35
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
