NH
Nontando H

1 reviews | Active since Jun 2024

10 Jun 2024, 11:06

Vodacom network

Informal settlements struggle with network problems and call centre agents claim to have their hands tied. I live in Sebokeng, Polokong and haven't been able to communicate with ANYONE especially from home. My employer often struggles to reach me through phone calls and texts while this is also becoming an inconvenience to all local Vodacom subscribers. For the past month I've had to sit on the roof of the garage for better reception but winter nights aren't outdoor friendly

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2024, 12:05
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team