PP
Patricia P

1 reviews | Active since Dec 2022

29 Nov 2024, 12:03

Vodacom network

I have been a loyal customer of Vodacom for years so i trust and love it but now i am disappointed as i took a home network deal that stated that it offers 200mbp fair usage, got to find out it’s a lie, network is forever buffering i have called countless times to get assistance but still same issue like i am basically paying for nothing as i hardly use it.

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2024, 14:01
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team