YT
Yashmika T
1 reviews | Active since Sept 2017
30 Jan 2019, 22:39
Vodacom Network
Yet another recurring issue with Vodacom, there has been no reception for approximately 2 weeks for most of the day in the Westbrook,Tongaat area. Emergency calls can't even be made nor SMS's sent which is very frustrating and a tremendous inconvenience . There is never any notification prior to cut offs either. What is the reasoning for this ?
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Replies (2)
Vodacom's replyOfficial
31 Jan 2019, 06:45 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jan 2019, 06:45
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Jan 2019, 13:35 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply31 Jan 2019, 13:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,