Vodacom neglecting rural clients - Ga-Sekororo Maruleng Area

Item: Vodacom
Rating: 2
Author: Fedix M

The vodacom network in Maruleng rural - Ga Sekororo to be specific is terrible. I tried working remotely from there recently. It is a pain and a half.

I call there almost every week. I have multiple drop calls all the time.

VODACOM is neglecting its market in rural areas. My family is moving to MTN because of this painful experience.

Vodacom used to be the preferred network in the area. This is no longer the case. What has changed ever since?

Mafedile

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Jan 2022, 15:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Jan 2022, 15:00

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Fedix M's updateReviewer Update

06 Jan 2022, 20:12

I understand Vodacom did something to fix the problem. It worked for 3 days and it went back to its awful behaviour.

Please can you look at this problem.

Regards,

Fedix M's update06 Jan 2022, 20:12

Reviewer Update

I understand Vodacom did something to fix the problem. It worked for 3 days and it went back to its awful behaviour.

Please can you look at this problem.

Regards,