Vodacom neglecting me

I have complained to Vodacom since Tuesday about porting attempts on my contract number by a ******** wanting to port my number to MTN. On Wednesday Vodacom promised on hellopeter to get a technician to contact me. Now its Thursday and we going into Friday and no technician from vidacom has contacted me.

Though the porting attempts by this deranged ******** keep on failing, it is this message from Vodacom that confuses me each time i receive it,

"Vodacom has ported ********** ********** MTNSP ********** ********** . If you did not request this port or this port happened in error call ********** 326."

This message comes after MTNSP tells me that porting has been declined. So what is vodacome saying in that message?