SI
STAN I
1 reviews | Active since Mar 2009
10 Jun 2025, 15:00
vodacom negative credit bureau reporting for 1 day late payment
vodacom will report you to experian even if you pay your account 1 day late.my credit profile with experian shows 1 month in arrears with vodacom even though im up to date with all payments.i probably paid them 1 day late or at most 2.so they report me to experian and negatively affect my credit record.I will be cancelling all my remaining 3 contracts at the earliest convenience.this is how they treat customers of 30 years plus.
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Replies (2)Vodacom's replyOfficial
11 Jun 2025, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2025, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SI
STAN I's updateReviewer Update
12 Jun 2025, 12:40 No apology, no justification for their actions—just business as usual from vodacon. Such disdain for clients seems to be company policy
SI
STAN I's update12 Jun 2025, 12:40
Reviewer Update
No apology, no justification for their actions—just business as usual from vodacon. Such disdain for clients seems to be company policy
