Vodacom needs to know that they cannot force people to stay with them

Item: Vodacom
Rating: 1
Author: Zulfa R

I have been trying to migrate from contract to prepaid and no one at Vodacom is willing to help me. I don't need this contract and I DO NOT want to upgrade. I will stop paying and if they blacklist me I WILL TAKE it further. I need to go onto prepaid.

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Replies (1)

Vodacom's replyOfficial

24 Feb 2020, 17:42

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Feb 2020, 17:42

Official