CP
Charmaine P
1 reviews | Active since Apr 2010
08 Dec 2024, 08:18
Vodacom needs to do something NOW!!!
Vodacom has STILL not sorted my ITC profile. The account was paid and between them and VVM there has been ZERO help As always promises promises yet my profile still shows the original amount Nevermind that I have paid EVERY month and even settled this account now. This is ridiculous. I cannot get any finance due to them
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Vodacom's replyOfficial
08 Dec 2024, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2024, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team