MM
Margaret M

1 reviews | Active since Jun 2018

06 Dec 2022, 21:42

Vodacom needs to clear. my credit profile

I had a contract with vodacom I reported them previously on hellopeter for a refund which they did But after the refund then he'll broke loose Vodacom debited again on a contract that has come to an end and to add to that they did not even five me any airtime but my bearue profile is dented by Vodacom that I exceeded their...I really don't know what they are about

I can't take this anymore vodacom is harassing me

I need my credit profile cleared by vodacom with immediate effect before my next report cause I owe them nothing and I know my contract to have ended in October 31 according to the sms they sent me According to my knowledge vodacom has closed my account and I don't owe anything as well not receiving airtime I'm shocked that I've exceeded my limit Regards Margaret

0
Replies (2)
Vodacom
Vodacom's reply07 Dec 2022, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MM
Margaret M's update07 Dec 2022, 11:56
Reviewer Update
Hi
This query has been going on for a while now o need this resolved as soon as possible ,more especially because you guys are now tempering with my credit profile for something I didn't do ,for airtime you didn't even give me .

Credit report is crucial in my career hence is something I don't play around with
Can this be sorted as soon as possible

Regards