Vodacom needs new people

Again Vodacom first we had to pay double in one month by the way they even cut our services before deduction date, i had a lady phoning me regarding my complaint, she then got in contact with the billing on a confrence call, they where so rude and unprofessional i had to then tell them drop the line and fight one another i am the client listening on how they are going of at one another.

So eventually she called me back they will get things sorted and get back to me that never happend till today.

Leave it be i then saw op the Vodacom app our bill the next month is zero i called confirmed was told due to double payment.

Now this month come see the bill paid some of it in the mean time the day of debit order came nothing happens go on to the app we paid it and leave it be. Went on the app see the new amount showing that will be our next debit order great account updated.

Tonight i tought our line is slow let me lodge a complain see why now i am being told my account is behind again does your billing department know what the hell they are doing are they qualified to work with finances, i will report this it is on going with no real answer and solutions pathetic man