Vodacom needs my help to solve their problem. Its called common sense.

I was sold a vodacom fibre line through vumatel. This fibre was promised to go live in December 2020. Needless to say I am still waiting. They offer a interim LTE service, which is to serve as while we wait. Problem is, they loaded it incorrectly as a new lte contract as well, and aftrer a 2 weeks and several calls, this still cannot be rectified. When I ask to speak to a manager, I get told they are on work from home and cannot put me through.

I want to speak to your CEO if necessary to sort this out. it is a basic little issue. If you cannot help me, then cancel the whole thing. RAIN will offer me me better customer service, and we all know how **** they are.

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