Vodacom needs an attitude adjustment

Vodacom new moto - your word against mine so on the 2nd of may i added a contract to my profile for a laptop and whilst doin this online there was stock availibile and after applying for this waiting for a conformation call from them - jap i had to call them and was told that i needed to verify the order and will be called back within 24h, after kicking up a fuss i received a call an hour later - verification completed. an hour goes by and then suddenly received and sms stating this item is out of stock and will be notified when stock is availibile - called the number that was provided with te sms and received a mouth full from the consultant at after sales that she cant see stock or when it wil be availibile and was the transfer to sales - o wat a joke - the consultant on the other end had the attitude of a person that you do not want to mess with , after explaining the hole episode to her she then checked my profile as to where the problem was to only state that they did not have any stock since last week and me explaining to her that there was stock according to the online store when i procced the order she the states i can wait up to 3 weeks to receive the product i said its not acceptable and wish to speek to either a manger or customer care - as this is not acceptable and online showed you have stock and was blatantly told wel its my word against your. when i spoke loudly and asked her her name she dropped the call.

what is happening with Vodacom instore sales sucks online sales suck - maybe its time to move to Cell c or MTN - and this said been a client of Vodacom for more tha 4 years now