BC
Babette C
1 reviews | Active since Aug 2019
15 Aug 2020, 12:19
Vodacom needs a "scare-straight"
Very quick to say they will contact me ASAP regarding my previous review about poor customer care (accounts), but 6 days later, nothing. Issue with my account now 14 months and counting (same issue). Shocking to see how many poor reviews there are for Vodacom. Maybe Carte Blanche should intervene.
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Vodacom's replyOfficial
15 Aug 2020, 20:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2020, 20:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team