Vodacom need to wake up

Since Friday 02/03/2019 11:00pm there hasn't been signal in the hammarsdale area. Today's the 05/03/2019 and still no signal. Some reports say that towers in umlaas road were vandalized. This happens ever 2 to 3 months where there's no signal for a day or more. Also airtime seems to get used up from my account even though I have data available and don't make calls, and these problems only get solved when I call the customer service which is often and if I don't call it doesn't get sorted out. This is ridiculous for SA's "best mobile service provider" and also most expensive service provider.