JH
John H
1 reviews | Active since Jul 2011
15 Aug 2023, 13:02
Vodacom need to streamline and simplify their menu system.
Hi, all I want to do is find out the amount to cancel an existing contract yet trying to navigate through the menu or chatbot are both painful and time consuming.
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Vodacom's replyOfficial
15 Aug 2023, 13:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2023, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team