Vodacom need managers that are capable

Lost my phone. Went to Vodacom outlet in Benoni Lakeside, to do a sim swop,Took all the jargen required ID Proof of residence Company letter head and so on and so on. It is now seven days later and still no sim swop.<br> Called in every day to the centre to be told another 24/48 hours, now this morning it has been cancelled. go back to Vodacom with all the documents and apply again.<br> Biggest joke is every time you call in, they want ID postal address package you on. For crying in a bucket, who runs Vodacom. It is an absolute joke.