VODACOM - Need i say more !

It’s nearly 3 weeks since I’ve app**** for my NEW contract with Vodacom which btw was approved – a device that was never delivered to me by Vodacom - After all the commotion – no follow up calls from Team Leaders Curtis Green, his manager Thato Makoena, or your agents who deal with your hello peter complaints. I am told today sorry you do not qualify – What a lot of bull !! I have done everything as I was told to by your Vodacom agents – and now because of pure negligence and arrogance which I again experienced this morning – My order is declined! Yesterday when I spoke to onine the lady told me the decline would be deferred today I get told the decline would be deferred – what the hell ? how many times or people does it take to do one deferral ??? flip sake man – geez it’s not rocket science

I work in the banking industry and know exactly how applications work, I mentioned in my initial complaint that I was not going to reapply again, because I know how the system works if there are too many application- I was approved the first time – and due to some *********** fool that couldn’t even get my damn address right – my device was never delivered to me by RAM.

So technically the fault lies with Vodacom as neither one of the staff have been able to help me. Everyone is too laxy daisy and not listening to what is being said to them. Less arrogance when I receive calls would be good.

I DON’T THINK THAT THE TASK IS VERY DIFFICULT – CAN SOMEONE WHO KNOWS WHAT THEY ARE DOING – PLEASE SALVAGE THIS SITUATION.