YN
Yolanda N

1 reviews | Active since Dec 2016

28 Dec 2016, 16:03

Vodacom....need I say more?!

<p>Vodacom, being completely over priced especially on data was 1 of the numerous reasons why I want to cancel my Vodacom contract....which is impossible to do. </p> <p>They keep on cutting you off & when you do eventually get through, you get the honour of speaking to a very rude person not in the mood to help. </p> <p>After trying for over a week to get a cancellation quote, I was just informed that they were told this morning that no quotes will be done till 5 January 2017

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team