MB
Marinus B
1 reviews | Active since Jun 2021
10 Jun 2021, 16:38
Vodacom NCC Complaint
I have been struggling to get an account off of my name since the start of 2019 that wasn't my account in the first place. Vodacom Accounts just never repond to any emails sent and Thato Makoti (CEO's Office) who's investigating the matter after escalating it to the NCC also never responds to any emails.
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Vodacom's replyOfficial
11 Jun 2021, 08:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2021, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team