1 reviews | Active since Feb 2025
Vodacom nationwide network coverage tower technical glitch
Vodacom has a nationwide network coverage tower technical glitch. If not reported thy Don't solve it to erect towers to support the area. If reported it takes up to 5 years to erect a tower.
Now thy have been failing to erect a tower in most areas that's it's useless having a 5G smartphone in a No network area.
Ashleigh poor communication from the technical team to the client I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM Government ICASA CAS-235541-K5H5Q2 CAS-234387-S8P7V6 CAS-233476-M3M7V0 CAS-232619-P5Q5R9 [GAU012680/24]
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
I'm still not happy with the vodacom response. I need mediation, and this still falls under my official complaint follow-up.
Good day
1. I visited the area mentioned Kgomba Primary school management. They knew nothing about vodacom plans to erect the network tower 2. I visited our local City of Tshwane municipality, who knows nothing about approvals 3. I was staying at Centurion PTA and raised a similar issue. TECHNICIANS CONTACTED ME DIRECTLY for follow-up and feedback 4. Why vodacom Complaints email is canceled now we have to deal with social media platforms team for technical problems? 5. Why vodacom subscribes it's clients to content without their knowledge or consent? 6. This technical network coverage glitch has been ongoing for 10 years, + we report the same issue but no solution. Why wait for another 5 years for the network tower? 7. The technician was never on the ground. That's why feedback is biased and lies with false hope. 8. If vodacom has a network coverage problem nationwide, why not close down cause you're not meeting customers' demands according to consumers' Acts ? 9. Are you aware this network coverage technical glitch is a nationwide issue cause I have been in many neighboring areas experiencing the same issue.? 10. Why does vodacom fail clients' communication? 11. Provide proof that, indeed, a network coverage tower will be erected (sworn if possible) 12. Bring back the customer service option to speak to consultants, not TOBI cause tobi is learning since
ICASA and CEOs office Ashleigh still failed the test for customer service
ICASA and CEOs office Ashleigh still failed the test for customer service
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Further together how cause network is buffering for 10 years now we should wait for 5 years time frame
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
Thy are even short staffed to reply to DM/comments within 1 hour
Check their failing services
https://www.hellopeter.com/vodacom
Vula ama Network coverage tower.
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM worse network indoors and outdoors
Further together how cause network is buffering for 10 years now we should wait for 5 years time frame
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
Thy are even short staffed to reply to DM/comments within 1 hour
Check their failing services
https://www.hellopeter.com/vodacom
Vula ama Network coverage tower.
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM worse network indoors and outdoors
5G service can vary depending on your location, and we apologize if this wasn’t fully communicated to you at the point of purchase. While Samsung devices are 5G-capable, the network coverage from Vodacom plays a crucial role in accessing 5G speeds, and it’s important to ensure that 5G service is available in your area before purchasing a 5G device.
We agree that more transparency around 5G availability should be provided during the sales process. It would indeed be beneficial to check the client’s location to ensure the network is accessible before finalizing a purchase.
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
5G service can vary depending on your location, and we apologize if this wasn’t fully communicated to you at the point of purchase. While Samsung devices are 5G-capable, the network coverage from Vodacom plays a crucial role in accessing 5G speeds, and it’s important to ensure that 5G service is available in your area before purchasing a 5G device.
We agree that more transparency around 5G availability should be provided during the sales process. It would indeed be beneficial to check the client’s location to ensure the network is accessible before finalizing a purchase.
I wouldn't recommend Vodacom to anyone A3-2RUN-4TYSM
New development I have met the landlord (Kgomba Primary School) they have Vodacom's tower APPROVED building plans which I will provide proof of tomorrow upon meeting with Mr Phuthi again Vodacom technical team.
The landlord is sitting with this approved designs for 5 years and counting no communication or feedback we can't wait another 5 years 3rd party must be given deadline or time frame stated.
A3-2RUN-4TYSM
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
DISAPPOINTED
WT SITHOLE
***
New development I have met the landlord (Kgomba Primary School) they have Vodacom's tower APPROVED building plans which I will provide proof of tomorrow upon meeting with Mr Phuthi again Vodacom technical team.
The landlord is sitting with this approved designs for 5 years and counting no communication or feedback we can't wait another 5 years 3rd party must be given deadline or time frame stated.
A3-2RUN-4TYSM
CAS-235541-K5H5Q2
CAS-234387-S8P7V6
CAS-233476-M3M7V0
CAS-232619-P5Q5R9 [GAU012680/24]
DISAPPOINTED
WT SITHOLE
***