MK
Manissha K

1 reviews | Active since Aug 2024

20 Aug 2024, 12:53

Vodacom & Nairtime R1 arrears

NAIRTIME is part of Vodacom’s vodapay cash advance app. Therefore that is the reason why I trusted to take the cash advance. Not realising that this company called NAIRTIME is a ****. They do not have a proper page nor do they answer calls. I cannot get their email address. The cash advance was taken and PAID IN FULL!!!!!

They have put me in arrears for R1 which has damaged my credit score! This is unfair upon me and unacceptable since I have been a loyal vodacom customer.

If vodacom does not come up with a solution to solve this and removing my name off the credit bureau for R1, further legal actions will be taken against vodacom and NAIRTIME.

How can vodacom trust such a company????? Is vodacom not aware of the ***** being done to me and other loyal customers. This is unfair! I am fuming with anger as I did not deserve this!

I want my name to be cleared!!!!

0
Replies (2)
Vodacom
Vodacom's reply20 Aug 2024, 14:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
MK
Manissha K's update20 Aug 2024, 15:02
Reviewer Update
Thank you for your response. The biggest **** is the ones on your vodapay app as NAIRTIME! Please dig into the matter and get them out of your system before you lose customers that are loyal!