sS
strauss S
1 reviews | Active since Feb 2022
02 Aug 2024, 11:20
VODACOM & NAIRTIME CASH ADVANCE BAD CREDIT REPORT
I took out 2 micro loans or cash advance loans with vodapay a year ago, I had a credit search done and to my utmost shock it shows that i am 9 months in arrears ! No one at vodacom customer care is willing to assist, I can see that numerous people have complained about Nairtime and vodacom regarding this issue.
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Replies (2)
Vodacom's replyOfficial
02 Aug 2024, 11:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Aug 2024, 11:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
sS
strauss S's updateReviewer Update
19 Sept 2024, 11:32Update on this matter. Vodacom is *********, i have again received my credit report and still arrear accounts are listed with nairtime. I will be going to the ombutsman. This is disgusting.
sS
strauss S's update19 Sept 2024, 11:32
Reviewer Update
Update on this matter. Vodacom is *********, i have again received my credit report and still arrear accounts are listed with nairtime. I will be going to the ombutsman. This is disgusting.